Accessibility

Our standards

This website is delivered by Scottish Enterprise (SE).

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

(Opens in new window) AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website aren’t fully accessible, and we are working to resolve these issues. A list of know issues can be found under the ‘non-accessible content’ section of this page.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email unlockingambition@scotent.co.uk
  • Call 0300 013 3385 - calls charged at local rates
  • Call 0141 846 0200 - from mobile phones or if outside Scotland
  • If you're deaf or hearing impaired you can use your textphone to contact us through Relay UK, or you can search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

We’ll consider your request and get back to you in 2 working days.

 

Reporting a problem

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact unlockingambition@scotent.co.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Scottish Enterprise (SE) is committed to making the unlockingambition.scot website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Non-accessible content

Actions listed below will be taken to make non-accessible content accessible by January 2021.

Web developer actions

Home page

The embedded Twitter feed may not include alt tags for images. This is dependent on the initial provider of the tweet. Where an alt tag is provided, this will be displayed correctly. This is not something we are able to resolve without enforcement action by Twitter.

Content editor actions

Readability

Some pages do not meet standards in terms of readability according to (Opens in new window) WebFX’s readability test tool. We will focus on the pages that return an ARI score of 11 and higher as best practice guidance.

  • To keep content short and to the point
  • Provide users with bulleted lists, number lists or summary sections for easier scanning
  • Use meaningful subheadings
  • Avoid exaggerations and corporate marketing
  • Avoid polysyllabic words
  • Ensure captions & transcripts for any video content

PDFs and other documents

Many of our PDF documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. By January 2021, we plan to fix these.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

 

How we tested this website

This website was last tested between 1-6 July. The test was carried out by fuzzylime on behalf of SE. We tested our main website platform, available at https://www.unlockingambition.scot/

This statement was last updated on 24 July 2020.

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